Shipping policy

SHIPPING & RETURN POLICY

At HerbaNutrix®, we are dedicated to delivering exceptional quality and ensuring your complete satisfaction. Every product comes with our 100% Satisfaction Guarantee, reflecting our unwavering commitment to your health and trust.

DELIVERY TIME

  • The estimated average Delivery time (after the order is dispatched) across Pakistan is 2 to 4 working days for the major cities. For remote areas delivery can take longer.
  • You are requested to be available on the provided contact number so our team can reach you.
  • Timely delivery is subjected to availability of the products and order confirmation.
  • During sale period, both order processing and delivery may take longer than usual.

Note: To avoid unsafe delivery, we strongly suggest getting your orders delivered to your own address. HerbaNutrix will not be liable for any loss or damage to the order in the case of delivery at the self-pickup point, such as any courier office.

INTERNATIONAL DELIVERY

  • The estimated dispatch time for International order is 5 to 7 working after the order has been confirmed.
  • The delivery time may vary depending on the destination.
  • J. will not be responsible for any refund if the consignee requests for order cancelation once the order "is in process".
  • Customers will be liable to bear the shipment and custom charges if they refuse or receive the delivery.
  • During Sale events, average delivery time can exceed than normal

We take every measure to ensure that your products are delivered to you in excellent condition. For added protection, we wrap all products in bubble wrap or other protective materials to safeguard against any loss or damage during transit. Should you receive a damaged product, please do not hesitate to contact us, and we will make it right.

We understand that sometimes, returns may be necessary. As such, we gladly accept returns within 10 days from the delivery date. If you need to return a product for any reason, please contact us directly for instructions. Please note that any shipping expenses incurred during returns, including return costs, are the buyer’s responsibility.

Thank you for choosing HerbaNutix.com for your wellness needs. We take pride in our commitment to excellent customer service and timely delivery of high-quality products, and we are always available to answer any questions you may have regarding our shipping policies.