Privacy policy

This Privacy Policy outlines the methods of collecting, utilizing, and sharing your personal data when you browse or shop at https://herbanutrix.com/.

Personal information we collect

During your visit to the Site, we automatically gather specific details about your device, including your web browser information, IP address, timezone settings, and various cookies installed on your device. Furthermore, while you navigate the Site, we collect data about specific web pages or products you view, referring websites or search terms that directed you to the Site, and information regarding your interaction with the Site. This automatically-gathered information is referred to as "Device Information".

We collect Device Information using the following technologies:

  • "Cookies" are small data files placed on your device or computer, typically containing an anonymous unique identifier. To learn more about cookies and their deactivation, please visit http://www.allaboutcookies.org.

  • "Log files" monitor activities on the Site and gather information including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

  • "Web beacons", "tags", and "pixels" are electronic files that record data about your browsing behavior on the Site.

Moreover, when you complete or attempt to complete a purchase through the Site, we collect specific information from you, including your name, billing address, shipping address, payment details, email address, and phone number. We classify this information as "Order Information".

In this Privacy Policy, when we mention "Personal Information", we are referring to both Device Information and Order Information.

How do we use your personal information?

We primarily use Order Information to process any orders placed through the Site (including handling your payment information, arranging shipping, and sending invoices and/or order confirmations). Furthermore, we utilize this Order Information to:

  • Maintain communication with you;

  • Review orders for potential risks or fraud; and

  • Provide you with product or service information or advertising when aligned with your stated preferences.

We utilize the Device Information we collect to assist in screening for potential risks and fraud (specifically through IP address verification), and more broadly to enhance and optimize our Site (for instance, by generating analytics about customer browsing patterns and Site interactions, and evaluating the effectiveness of our marketing and advertising initiatives).

Sharing your personal Information

We disclose your Personal Information to select third parties who assist us in utilizing your Personal Information as outlined previously. For instance, our online store operates through Shopify—detailed information about Shopify's use of your Personal Information can be found here: Shopify Privacy Policy. We employ Google Analytics to better comprehend our customers' Site usage patterns—you can learn about Google's Personal Information handling practices here: Google Privacy Policy. If you wish to opt out of Google Analytics tracking, you may do so here: Google Analytics Opt-Out.

Additionally, we may share your Personal Information when required by law, in response to legal processes such as subpoenas or search warrants, or to safeguard our legal rights.

Behavioral advertising:

As mentioned earlier, we employ your Personal Information to deliver targeted advertisements or marketing messages that may interest you. To better understand the mechanics of targeted advertising, visit the Network Advertising Initiative's ("NAI") educational resource at NAI Educational Page.

To disable targeted advertising, you can use these platform-specific links:

Furthermore, you can opt out of certain advertising services through the Digital Advertising Alliance's opt-out portal at DAA Opt-Out Portal.

Do not track

We maintain consistent data collection and usage practices regardless of Do Not Track browser signals.

Your rights

European residents have rights to access, correct, update, or delete their personal information in our possession. To exercise these rights, please reach out through our contact information below.

For European residents, we process your information to fulfill contractual obligations (such as processing Site orders) or pursue legitimate business interests as described above. Note that your information will be transferred outside Europe, including to Canada and the United States.

Data retention

We retain Order Information in our records until you request its deletion.

Changes

This privacy policy may be updated periodically to reflect modifications in our practices or address operational, legal, or regulatory requirements.

Minors

Our Site is not designed for users under 13 years of age.

Contact us

If you have any questions about our privacy practices, wish to file a complaint, or need additional information, please reach out via email at Herbanutrix@gmail.com or by postal mail at:

HerbaNutrix (Pvt) Limited.